IBM ThinkPad T43 Back from RMA

Well, today I got a fresh new ThinkPad T43 delivered from UPS. I sent my other ThinkPad back almost two weeks ago, due to a stuck pixel.

This new one seems to be working great. I have to say that the Lenovo RMA process was easy, and from my end, totally free. They even sent me new touchpoint replacements and a new RJ-11 cable, both of which I forgot to pack when sending my unit back to them.

The only downside of sending in my unit was the fact that I have a totally fresh and new unit. I had all my software installed nicely on the old one. The good part is that I get to install all kinds of software again, which can be very fun to set up just the way you want it, and I have learned a fair bit about how I want to set things up, that I did not know when I first got my laptop.

I can’t say enough about how happy I am that Lenovo delivered on their promise to provide me with a product I am 100% satisfied with. Hopefully nothing goes wrong with this new unit.

June 28th, 2006 Posted by David in Lenovo, News at 11:45 am Comment Now! ยป
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